Selected System Integration Projects:
Allstream (AT&T Canada)
AT&T is a world leader in telecommunications. It began as a long-distance telephone company that has since evolved into its current entity: an integrated information business in all formats - voice, data and video, over any of three different networks-wireless, data and cable. AT&T looked to Alaia for proven management and senior technical skills that included:
- Project management for a key Network initiative that impacted over 20 essential systems. Project software budget over $2 million, more than 50 development staff involved. Delivered on time and on budget.
- Technical analysis for initial requirements phase
- Technical architect and team leader for upgrades to Local Number Portability system
- Business analysis and end-user training for a Remedy-based ITIL compliant implementation of Problem Management, Change Management and Incident Management tools and business processes